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所有果籃禮盒, 原個水果,切果等訂單 於2月14日起陸續恢復送貨

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Terms and Conditions

Discount Offer

Please note that delivery fees are not eligible for any shopping discount offers.

 

Delivery Fee Calculation

Free delivery is calculated based on the net purchase amount.

-         Unless otherwise specified, free delivery is applicable for purchases of HKD 350 or above (per address) for the entire store.

-         For Cut Fruit orders, free delivery is applicable for purchases of HKD 500 or above (per address) in urban areas, and for purchases of HKD 800 or above (per address) in remote areas.

 

If the purchase amount does not meet the minimum requirement for free delivery, a fixed delivery fee of HKD 100 will be charged pre order.

-         An additional delivery fee of HKD100 will be charged for specified delivery times (excluding CutFruits and Hapmers).

-         An additional delivery fee of HKD100 will be charged for delivery arrangements outside of regular schedules (excluding Cut Fruits and Hampers).

 

Delivery to locations outside of urban areas may incur additional charges. Please inquire for further details.

If the elevator cannot reach the relevant address directly, delivery will be arranged at the building entrance; or an additional delivery fee will be charged $30 per floor.


Delivery is not available for the following areas (excluding CutFruits): outlying islands (except Tung Chung), Hong Kong International Airport, Park Island/Ma Wan, Lok Ma Chau/Lo Wu/Sha Tau Kok. For deliveries to hospitals and hotels, only doorstep delivery is available.

 

Self-pickup/Delivery Information


Self-pickup at Kwai Hing (1-day lead time required, Monday to Saturday): Please pick up your order at Unit 23H, ReasonGroup Tower (approximately 10 minutes walk from Kwai Hing MTR Station).

Pickup Times:

Morning: 10:00-12:30

Afternoon: 14:30-17:30

 

Door-to-door Delivery (2-day lead time required):

Monday/Thursday: New Territories + Tsuen Wan

Tuesday/Friday: Kowloon + Tsuen Wan

Wednesday/Saturday: Hong Kong Island + Tsuen Wan

 

Hamper Delivery Arrangements

All Hamper prices include free delivery to ONE designated location (excluding specified delivery times) once. An additional delivery fee of HKD 100 will be charged for specified delivery times.

 

If the delivery cannot be completed on the same day due to any of the following reasons, an administrative fee of HKD 200 will be charged, and a new delivery arrangement will be made:

 

1.      Change of delivery address on the delivery day;

2.      Incorrect recipient information provided;

3.      Incorrect delivery address provided.

 

Cut Fruit Delivery Arrangements

All Cut Fruit prices include free delivery to ONE designated location at a specified time once.

 

If the delivery cannot be completed on the same day due to any of the following reasons, an administrative fee of HKD 200 will be charged, and a new delivery arrangement will be made:

 

1.      Change of delivery address on the delivery day;

2.      Incorrect recipient information provided;

3.      Incorrect delivery address provided.

 

Delivery areas are classified as urban or remote, and delivery fees and arrangements vary accordingly. Please inquire for further details.

 

Delivery Areas (Urban):

- Hong Kong Island: Central and Western District, Eastern District, Southern District (Pokfulam, Tai Tam, Aberdeen, Ap Lei Chau, Wong Chuk Hang, Cyberport, Mount Davis), Wan ChaiDistrict

- Kowloon: Kowloon City District, Kwun Tong District, Sham Shui Po District, Wong Tai Sin District, Yau Tsim MongDistrict

 

- New Territories: Kwai TsingDistrict, North District (Fanling, Sheung Shui), Sai Kung District (Tseung KwanO, Hang Hau, Po Lam, Tiu Keng Leng, Tseung Kwan O Village), Sha Tin District, Tai Po District (Tai Po, Tai Po Kau, Sam Mun Tsai, Tai Mei Tuk, Tai Wo), TsuenWan District, Tuen Mun District, Yuen Long District (Mei Po, Ping Shan, HungShui Kiu, Tai Tong, San Tin, Yuen Long, Tin Shui Wai, Ha Tsuen, Kam Tin, Kam Sheung Road)

Delivery Areas (Remote):

- Hong Kong Island: SouthernDistrict (Shek O, Repulse Bay, Stanley, Chung Hom Kok, Deep Water Bay)

- New Territories: OutlyingIslands (Tung Chung, Chek Lap Kok, AsiaWorld-Expo, Disneyland), North District(Lok Ma Chau, Man Kam To, Wu Kau Tang, Sha Tau Kok, Kuk Po, Ping Che, Lok MaChau Spur Line), Sai Kung District (Clear Water Bay, Sai Kung, Ho Chung, TaiMong Tsai Road, Sai Sha Road), Tai Po District (Lam Tsuen)

Areas not mentioned above are not eligible for delivery.

 

In the event of adverse weather conditions, the following arrangements will be implemented:

 

Special Weather Arrangements

1. If typhoon signal no. 8 is still in effect at 9:00 AM on the day of delivery, all scheduled deliveries for that day will be postponed.

2. If a black rainstorm warning is still in effect at 2:00 PM on the same day, all deliveries will also be postponed.

 

Remarks

- Please note that the images displayed are for reference purposes only.

- Due to factors such as adverse weather conditions, fruit supply may be affected, and in such cases, FRUTTIBOZ reserves the right to substitute the ordered fruit with an equivalent value of alternative fruits without prior notice.

- FRUTTIBOZ reserves the right to amend the Terms and Conditions at any time without prior notice. All interpretations of these Terms and Conditions shall be at the sole and absolute discretion of FRUTTIBOZ, and in case of any dispute, the decision of FRUTTIBOZshall be final.